Small Business U: Building a Tribe of Raving Fans

Description

Join us at our last seminar in our Small Business U Series. This is a workshop created by our Economic Development Committee designed to target the specific needs of the small business. Whether you are dreaming of starting your own business, getting your start-up business up and running, or a business looking to grow and expand, you will find valuable information at this series.

This workshop will focus on building a customer experience that meets the expectations of the customer. Attendees will learn how to:
 

• Identify individual customer expectations at each touch point engagement
• Create an individual customer journey meets their expectations
• Build an experience that ultimately produces Raving Fans

Thank you to our Series Sponsors- University of Central Florida, Canterbury Conference Center, MarketAtomy and Trustco Bank.